DELIVERY INFORMATION

UK ORDERS

Next Day Delivery:

• Orders must be made by 2PM.
• All orders made before 2PM will be despatched on the same day (Monday-Friday).
• Orders made on Thursday after 2PM or Friday will be received the following Monday.

• Scotland and Scottish Isles: HS1-9, IV3-11, 14-28, 40-49, 51-56, 63, KA27-28, KW1-17, PA28-50, 60-78, 80-88, PH30-44, 49, 50, ZE 1-3.
• Isle of Man: Service not available.

• Saturday delivery orders must be placed before 2pm Friday.
• All Saturday delivery orders will be sent with Royal Mail.

INTERNATIONAL ORDERS

USEFUL INFORMATION

• All deliveries are subject to stock availability and confirmation of full payment.
• Your order will be delivered to you during office hours 9AM-5PM, Monday to Friday.
• We will notify you of any possible delay that might arise when we are aware of it, as soon as possible.
• Our delivery charge to mainland UK is specified within the website and may differ according to quantity of items purchased.
• For delivery outside the UK is charged according to the regions postal rates which will be calculated during the transaction.
• We honour all sales transactions and post all items, in the event of an undelivered/lost item (Royal Mail's policy requires the item to not have been received after 15 days from day of despatch to be qualified as 'lost'), arrangements are made to refund or replace item, after which a subsequent claim is made to Royal Mail.
• We are not liable for any delays caused by Royal Mail or other Courier Services we may use after your item has been despatched from our offices.
• In the event of a postal strike or severe weather conditions, deliveries might take longer than the stated timeframes.
• Please allow 5 working days before querying your order.
• We are not liable for items stolen from mail boxes, if you suspect that your item has been stolen from your mailbox, it is your responsibility to report it to the post office or the necessary authorities.